Job Description
Do you want to help power your career and be part of an evolving energy industry?
An exciting opportunity has arisen for an enthusiastic Regional Customer Service Support Lead to join our Field Operations Team.
The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the Northeast, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs, now and in the future.
We are looking for people who are passionate about developing their team and have a ‘Customer First’ mindset. Responsible for providing inspirational leadership for people managing administrative colleagues and deputising for the Regional Customer Service manager when required, this role supports on regional projects, drives improvements in customer satisfaction, proactive customer communication, and provides real-time customer support.
Along with a competitive salary between £33,183 - £43,526
•Enrolment into our pension scheme
•25 days holiday
Our Regional Customer Service Support Leads are at the very heart of our Region’s. The team around you performs a wide range of customer and administrative activiti...