About us
We are a leading European provider of relocation services, operating in seven countries with a dedicated team of 160 talented professionals. We assist international employees and their employers navigate cross‑border moves with ease.
Our future lies in combining personal service with smart technology. As we continue to scale and digitise, we are seeking a strategic and execution-focused Head of Digital and Technology to lead our technology agenda and shape the digital foundation of the business.
Your Mission
As Head of Digital and Technology, you will be responsible for setting and executing our digital and technology strategy - from infrastructure and platforms to cybersecurity, compliance, and vendor management. While we do not have in-house software development, we rely on a strong ecosystem of external platforms and partners. You'll also lead initiatives that improve customer experience, process efficiency, and data-driven decision-making - leveraging external platforms, AI tools, and automation technologies. You will manage and grow a small, skilled IT team of currently 4 members and act as CISO, ensuring information security and ISO/IEC 27001 alignment.
What you will do
* Define and implement a business-aligned technology roadmap that supports scalability, automation, and service innovation
* Lead and coach our internal IT and tech operations team of four, fostering a culture of growth, ownership and performance
* Identify and drive AI adoption across the organisation, from process automation and data enrichment to customer support and decision support tools
* Act as CISO, owning data protection, cybersecurity, and ISO/IEC 27001 management. Ensure GDPR compliance and data governance
* Oversee the integration and performance of third-party platforms (CRM, ERP, client portals, etc.) and manage external development/support partners
* Continuously improve our digital ecosystem, working cross-functionally to simplify, digitise and future-proof key business processes
* Act as a trusted advisor to the CEO and leadership team, turning business challenges into scalable technology solutions
What you will bring to the role
* Senior technology leadership experience in a service-driven business, ideally within an SME or international B2B environment
* Strategic thinker with strong execution and vendor management capabilities - you know how to deliver without building everything from scratch
* Experience in leading tech or IT operations teams, with a focus on leadership, development, and accountability
* Ideally familiar with the practical use of AI tools (e.g. RPA, LLMs, automation platforms) to streamline operations or enhance digital services
* Deep knowledge of data protection, IT security, and ISO/IEC 27001 frameworks
* Hands-on mentality paired with the ability to influence at C-level
* Excellent communicator in English; other European languages are a plus
What we offer
* A key strategic role in a growing international business
* A broad scope of responsibility without the complexity of managing internal software development
* The freedom to shape our AI, automation, and digital transformation journey
* A people-first leadership team and a collaborative, pragmatic culture
* Flexible hybrid working with a UK base
* Attractive compensation including performance-related bonus
Ready to shape the future of digital transformation with us?
If you're excited about shaping the future of relocation services through innovative technology, we'd love to hear from you. Please click the "Apply Now" button to submit your application.