Stanley House Hotel & Spa is a stunning, award winning, boutique country hotel, set in 54 acres of Ribble Valley countryside in Mellor, Lancashire. With 30 first-class bedrooms, unrivalled wedding and conference facilities, the hugely popular Fred’s Brasserie and a world-class spa, Stanley House is truly a hotel like no other.
What we're looking for:
You will oversee the day-to-day running of
the meetings, events and conference business across the hotel.
The
successful candidate will have proven experience in a hotel events background, (ideally
branded hotels). You will be able to demonstrate your ability to successfully manage a
conference and events operation. You will have strong leadership skills ensuring the team are well equipped and trained to
a high standard.
Day in the life of:
You will have a hands-on approach and be present during all
key operational periods. Building relationships will be at the forefront of
your skill set, ensuring excellent communication and service to all hotel
clientele. You will be tasked with ensuring all standards of practice are in
place for the department and reviewed on a regular basis, ensuring these are
challenged when not performing well.
Example key responsibilities:
* Oversee the labour
costs ensuring this is controlled, producing staff rotas in a timely manner. Ensuring appropriate levels are maintained to
produce an excellent service.
* Ensuring stock and
wastage are controlled and levels are maintained. Providing the relevant
training to support.
* Review of all BEO’s,
food menus, room layouts and supplier information prior to the event taking
place. Overall responsibility for the successful operation of all events.
* Line management responsibilities, promoting and facilitating the ongoing
development of the team. Carrying out regular reviews with team members
alongside hosting department meetings.
* Overall accountability for the departments’ performance during any
internal and external auditing. Includes branded and mystery guest
visits, monitoring of results and carrying out feedback and training with the
team where needed.
* Ensure company
policies and mandates including Food Hygiene, Cash Handling, Health &
Safety, Manual Handling etc. are adhered to at all times whilst ensuring the
team also complies with such policies.
What you'll get in return:
* Competitive pay and package
* Exclusive Team Member discounted stays
and 50% off F&B across the leaf HOSPITALITY portfolio
* Continuous learning & development
opportunities
* Free access to 24/7 employee assistance
program
* Additional annual leave and family leave
* Service bonus for 5 and 10 years up to
£1K
* Team Member of the month - £100 and Team
Member of the year - £500
This hotel is managed by leaf
HOSPITALITY who is a hotel management company that has one simple value that
underpins everything we do: be excellent. We work with branded and independent
hotels. Our vision is to be a leader in the market where every member of our
team plays a part in delivering excellent service to our guests, owners, and
team members.
#BeExcellent #BeHuman
#HaveIntegrity #BeEntrepreneurial