Xtravirt is a UK leader in private cloud consulting and managed services, specialising in VMware Cloud Foundation and VMware-based digital infrastructure. For over 18 years, Xtravirt has supported enterprises across multiple sectors with the design, delivery and ongoing optimisation of secure, scalable and efficient private cloud environments. Recognised as a leading Broadcom partner, Xtravirt is committed to helping organisations accelerate their digital transformation and realise the full value of their cloud investments.
The Account Director Role
The Account Director is a senior role responsible for driving strategic growth and long-term value across Xtravirt’s most important client relationships. This role oversees the development, health, and performance of key accounts, ensuring alignment between client objectives and Xtravirt’s service capabilities. Acting as a trusted advisor, the Account Director influences strategic direction, fosters innovation, and secures Xtravirt’s position as a long-term partner.
Skills and attributes
* Proven experience in strategic influence and alignment with client goals
* Secure strong account retention and growth
* Strong relationship-building and stakeholder engagement skills
* Able to articulate service offering value and benefits
* Contributor to innovation and brand elevation
Key responsibilites
* Strategic account management: Lead and grow strategic accounts in line with company objectives
* Client relationship leadership: Build and maintain executive-level relationships, serving as the senior point of contact
* Revenue growth: Drive upselling, cross-selling, and account expansion across Xtravirt’s core and ecosystem offerings
* Needs assessment: Identify evolving client needs and align solutions accordingly
* Issue resolution: Ensure timely and effective resolution of client concerns
* Reporting & analysis: Deliver regular account performance updates to senior leadership
* Feedback loop: Capture client insights to inform service and product development
Qualifications and experience
* Leadership: Proven ability to collaborate across cross-functional teams and inspire performance
* Strategic thinking: Strong analytical and planning skills to drive growth
* Relationship management: Exceptional interpersonal skills with executive-level stakeholders
* Solution acumen: Deep understanding of private cloud and associated services
* Communication: Excellent written, verbal, and presentation skills
* Problem solving: Creative and proactive approach to client challenges
* Opportunity management: Skilled in managing multiple priorities and aligning internal resources
* Attention to detail: Precision in documentation, proposals, and follow-ups
* Networking: Active engagement in industry events and thought leadership
Benefits of working with Xtravirt
* Rewarding salary commensurate with experience
* 25 days’ leave plus public holidays
* Private healthcare – includes wellbeing and EAP
* Pension and death in service insurance
* Company and social events
* Employee recognition and reward
* Discounted retail, travel, and entertainment
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