We are seeking a highly motivated and organised Agricultural & Rural Sales Assistant & Warehouse Operative to join our dynamic team at our Kendal Branch at J36. This exciting opportunity is ideal for someone passionate about developing, growing and maximising sales from our Kendal store. The role is for 24 hours per week. The successful individual will enjoy serving and supporting the Rural and Agricultural industry, ensuring the highest level of customer satisfaction and standards are achieved. ABOUT US Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions. Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods. THE JOB To manage the yard and warehouse, for incoming and despatching of all items, whilst keeping the displays up to date, relevant, clean and presentable. Working with the warehouse team to co-ordinate what goods are coming in at what time. Delivering goods to our customers in a timely manner, assisting in organising outbound deliveries, picking products and loading vehicles. Actively supports other team members to ensure targets and tasks are completed Delivers good working relationships with all team members Promotes the business and work to a required standard Follows company procedures to complete tasks without assistance Works to get routine daily tasks done in time and to the standard required Follows through customer enquiries, requests and problems and deals with them promptly Confidently deals with customer problems and is able to establish customer needs To be aware of the risks in the work environment and their potential impact on self, colleagues, customers and visitors and take action to address them To attend training and develop relevant knowledge and skills Ensure any deliveries required on the van are done in a timely and professional manner Keep the yard tidy, presentable with stock rotation Cover the counter in the store when necessary. Adhere to Company and Group policies and procedures, including bit not limited to those relating to Safety, Health & Environment. To ensure all relevant legislation and approved codes of practice are adhered to, in respect of ongoing compliance, including but not limited to UFAS, FIAS & NOPS assurance Schemes. SKILLS, EXPERIENCE AND QUALITIES REQUIRED Essential: Team player, with a genuine interest in helping others Continuously looking to improve the yard areas and displays Full UK drivers licence so able to do Van deliveries to customers Excellent organisational skills, with the ability to liaise between a number of departments Exceptional customer service skills as dealing with many internal and external customers Desirable Agricultural experience. Competent IT skills and experience of the Microsoft office suite Amtra SQP qualification Qualified Forklift Truck and Telehandler Driver with experience in actively loading and unloading vehicles Holds a tachograph card Holds a CPC Driving Licence BENEFITS As part of The Billington Group we offer a wide range of employee benefits including: An attractive salary package. Annual salary reviews in September each year. A minimum of 25 days annual leave. Opportunity to work for a well-established family-owned business with ambitions for growth and innovation. Your Health Health Assured : Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice. Sick pay : Generous company sick pay entitlement. Health Cash Plan : A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more. Your Lifestyle Staff Discount : Colleagues are eligible for a generous staff discount on selected products at our Country Stores. Cycle to work scheme : A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment. Flexible life assurance and critical illness cover : Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates. My Savings Hub : Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays. Salary finance benefits : Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education. Your Future Pension : Enrolment into the Company pension scheme after 3 months of employment. Training & Development : Role specific training and ongoing training and development opportunities identified through our annual appraisals.