Do you want to be an exceptional Project Engineer that also assists with final escalations in a dynamic, growing team?
Do you want an opportunity to further your career inside a well-respected Microsoft Gold partner?
Do you want to work with a business that values collaboration, offers flexibility, and invests in your professional development?
Here's a brilliant opportunity to join a highly respected Microsoft Gold partner MSP, delivering managed services to some of their high-value, key clients.This is mainly a Project Engineering work with some senior support duties alongside this.
Key skills
Strong skills across Microsoft technologies - Azure, M365, Intune, AAD, Exchange, Entra
Proven Project Engineering
Confidence dealing with major incidents, escalations and tricky support issues
Comfortable with Scripting (eg PowerShell) and endpoint management tools
A clear, confident communicator who enjoys solving problems and helping others
Happy being office-based (5 days per week during probation, then 4 days in)
Duties and Responsibilities:
Working alongside professional services during project transitions and onboarding
Helping junior engineers develop - peer reviews, guidance, and knowledge sharing
Creating and updating internal documentation and best-practice procedures
Representing the technical team in client conversations and internal reviews
Acting as the final escalation point for complex tickets and service desk issues
Leading troubleshooting for Azure, Microsoft 365, Intune and endpoint services
Taking ownership of major incidents and problems - including post-incident analysis
This is a role for someone who enjoys taking ownership, solving high-impact issues, and playing a senior part in the service desk. If you're looking for a technically stimulating role in a business that genuinely values training and development - get in touch!
Project Engineer - M365, Azure, Intune - Berkshire - £40,000 - £45,000