Go back East Suffolk and North Essex NHS Foundation Trust
Administration Support
The closing date is 13 July 2025
An exciting opportunity has arisen for an enthusiastic and committed administration assistant to support the Specialist Midwives team at Colchester Hospital. You will need excellent IT skills and be able to communicate effectively with the general public.
You will be expected to work independently and as part of the maternity team at Colchester. The position is fixed term/secondment until 31st December 2025, 15 hours per week.
The team works hard to provide antenatal and postnatal care to all those booking their pregnancies within our service. Full training will be provided. The role will include processing new maternity referrals, answering phones and email queries, supporting specialist midwives and general office duties.
This vacancy may close early if a high number of applications are received. so early applications are encouraged
Main duties of the job
A large part of this role is to undertake administration dealing with pregnancy referrals and ensuring correct processes are undertaken to book women in to the midwifery service. Ensuring any urgent referrals/messages are dealt with accordingly in a timely manner. Using the Portal system confirm patients details and update when applicable. If 'double registrations' are established, flag up on the system and report to Health Records.To undertake photocopying and circulation of agendas, minutes, procedures, reports, letters, forms and other documentation for our Midwifery team as instructedTo receive telephone calls from patients, GPs, Health Visitors, Midwives, other hospitals and assess their urgency for contacting the Community and Team Midwives and deal with non- urgent calls accordingly.As instructed update daily the "on call" boards on wards/department. Update the off duty lists on wards/departments
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Qualifications
* Good general standard of education
* Willing to undertake further training specific to the position
Experience
* Proven experience working in a similar role within maternity services
* Practical experience of working in a non-clinical support role
* Experience of using the Portal and Medway administration systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
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