Key Responsibilities:
To provide a high standard of customer care to new and existing customers and provide support for external representatives.
• Maintain good working relationships with key customer accounts.
• Prepare daily reports on customer calls, using the CRM system.
• Liaise with other departments regarding customer requirements, Despatch, Production, Accounts.
• Plan and book in deliveries based on stock availability.
• Order processing and acknowledgements.
• Maintain price files.
• Control invoiced prices.
Requirements
• Strong communication skills.
• A demonstrated attention to detail
• Proven ability to prioritise
• Experience of Telemarketing, Customer Service or Sales would be beneficial
• Experienced in communications via email and telephone
• Minimum 5 GCSE's grade A-C (including Maths and English)
• Working knowledge of Microsoft Office
What we offer
Just some of what we are able to offer :
- Competitive Salary and Bonus
- Exciting and challenging work
- Continued training, support and career development
- This is an opportunity for a person to really kick start their career in sales and account management. Opportunities of growth in to external sales roles will be offered to the right candidates.
#LI-JR1