Linen Porter
Location: Hoar Cross
Hall, Staffordshire
About Us
Nestled in the heart of Staffordshire, Hoar Cross
Hall combines the elegance of a stately home with the indulgence of a luxury
spa resort. Offering an unrivalled guest experience, our estate boasts
exquisite dining venues, expansive gardens, and a world-class spa. At Hoar
Cross Hall, we're committed to delivering exceptional service and creating
unforgettable memories for our guests.
Here at Hoar Cross Hall our aim is to treat our
guests as a friend of the family and to create positive memorable experiences
during their stay or visit to the Hall and Spa.
Our purpose is to hire people with passion and
positivity. We train you for skill, nurture you to grow and achieve your
goals….
The Role
The role of the Linen Porter is to be responsible for the management of bed linen, towels, and robes within the housekeeping department, to ensure high standards of cleanliness and guest satisfaction.
Role Specification
* Removing all housekeeping trolleys from cupboards and place them on
corridors
* Removing all linen trolleys from cupboards and position them in
designated areas on corridors
* Stripping all linen, towels, and robes from departure bedrooms
* Handling dirty linen and separate them into respective cages for
washing
* Restocking clean linen and report any discrepancies to your Line
Manager
* Ensuring cupboards are always stocked with adequate linen for use
throughout the day
* Ensuring all corridors are clear of dirty linen,
linen trolleys, dirty glassware, trays, and bottles
* Reporting any issues in bedrooms to your
Line Manager
Shift Patterns
* 40 hours per week
* 5 days out of 7 per week
* Typical shift pattern: 8am – 4.30pm
* Note: Full
flexibility is key as you will be expected to work as and when necessary
to meet the needs of the team and the business
Why Join Us
* Work in a
picturesque, historic estate with a focus on luxury and high standards in
hospitality
* Complimentary
Spa Day on work anniversaries at any of our company spas
* Free meal
provided daily through our staff canteen
* Complimentary
use of leisure and spa facilities
* Access to
the Employee Assistance Program
* 30%
discount on overnight stays and spa days
* Discounts
on food, drink and retail across our venues
* Pension
scheme
* Free
Parking
* Refer-a-Friend
scheme
* Excellent
Induction and training programme
* Perkbox
Online benefits and discounts
* On-line
Doctor support (appointments/prescriptions)
* A fun,
supportive and inclusive work environment with loads of development
opportunities
People say you can’t choose your family, well we choose you to be part
of ours!