Sandwell Children’s Trust
Sandwell Children’s Trust is rated as a Good Provider. We strive for excellence to improve the lives of children. Our Sandwell Deal brings together our new improved offering that makes Sandwell Children’s Trust a great place to work and sets out our expectations of you as a member of staff.
What we can offer you
* Generous annual leave of up to 29 days, plus 5 additional days for long service recognition.
* Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
* You will receive a generous local government career average pension scheme with employer contributions of 21.6%.
* We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
* Flexible working patterns that suit you and all of our roles have well-defined career progression.
Hours & Location
Hours: 37 per week.
This post is office based at the Hollies Contact Centre, Smethwick.
Contract
12 months fixed term contract.
Job Description
Sandwell Children’s Trust has a 12‑month fixed term contract for a Service Support Officer based at the Hollies Contact Centre, to provide Business Admin Support throughout the service. The role is to support a busy Family Centre with all aspects of administration. Responsibilities include reception duties, greeting visitors face to face, call handling and message taking, dealing with incoming and outgoing post, issuing and maintaining petty cash, managing shared inboxes and dealing with requests from Family Support Workers. You will also support new employees with the use of equipment and using the in‑house Children’s system to obtain information and upload documents to Children’s records.
About you
* Will hold NVQ Level 2 in Business Administration or equivalent.
* Have previous experience of working in a business admin role.
* Be IT literate with experience of using Microsoft Office packages.
* Have good communication and telephone skills.
* Have good organisational skills and ability to prioritise your own workload.
* Must be able to work independently and work well as part of a team.
How to Apply
If you think your future could lie with a 'Good' Team at Sandwell Children’s Trust, please visit https://sandwelldeal.co.uk/apply/ to complete an application form and view the Sandwell Deal.
Commitment to Safeguarding
Sandwell Children’s Trust is committed to safeguarding and promoting the welfare of vulnerable groups including children and expects all staff and volunteers to share this commitment. A standard DBS is required for this role.
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