Are you passionate about creating unforgettable experiences for audiences and communities? Do you thrive in a vibrant, creative environment where every day brings something new? Nottingham Playhouse is looking for a dynamic and people-focused Customer Experience Supervisor to lead our front-of-house team and champion exceptional service across all public-facing spaces.
About the Role
As our CE Supervisor, you’ll be at the heart of our audience experience—welcoming thousands of visitors each year and ensuring every interaction reflects the warmth, creativity, and inclusivity that defines Nottingham Playhouse.
* Lead and motivate our team of Community Experience Assistants
* Ensure smooth operations across performances, events, and daily activities
* Deliver outstanding customer service and uphold our values of accessibility and inclusion
* Collaborate across departments to support a wide range of artistic and community programmes
What We’re Looking For
* Has experience in customer service or front-of-house leadership
* Is confident, calm under pressure, and a natural team motivator
* Brings a proactive, solution-focused mindset
* Shares our commitment to diversity, equity, and community engagement
Why Join Us?
1. A supportive, inclusive workplace
2. Opportunities for professional development
3. Free tickets to Playhouse productions
4. A chance to make a real impact in the cultural life of Nottingham
Ready to take centre stage in a role that blends leadership, creativity, and first class customer experience? Apply now and help us shape unforgettable experiences at Nottingham Playhouse.
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