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Director, customer account manager

Farnham
Unicorn Orange
Customer account manager
Posted: 13h ago
Offer description

Unicorn Orange, a trailblazer in the e-commerce sector, boasts a record of consistent growth over the past four years. We are now seeking an Account Director to join our innovative and rapidly expanding team. As Account Director, you will oversee a small team (4-6 members) of account managers who are the primary points of contact for our diverse client base. Your leadership will be instrumental in nurturing and developing your team, ensuring they excel in their roles and maintaining our exceptional service standards. Lead and mentor a team of account managers, providing support and guidance to ensure high-quality client management.

Contribute to the company's vision and growth by bringing in fresh, innovative ideas.

Experience of the digital sector, including managing PPC campaigns with large ad spend

Ideally previously managing Amazon accounts and deploying Amazon strategy to drive growth. Excellent with excel and ability to automate and simplify processes through advanced excel techniques

Minimum 4-5 years of experience working with Amazon Seller and Vendor Central or in the digital sector

Proven track record in client relationship management and team leadership.

At Unicorn Orange, you’ll work with some of the most exciting brands in the world, alongside a team that’s setting new standards in Amazon marketing and beyond. Work with Global Brands – Collaborate with well-known brands, working directly with decision-makers to make a real impact.

CIM Membership – We cover your Chartered Institute of Marketing membership and training, giving you the opportunity to become a qualified Chartered Marketer in two years.
Amazon Certifications – Gain official Amazon Ads and Account Management certifications, enhancing your expertise with industry-recognised qualifications.
Learning & Development Budget – We invest in your professional growth.

Rewarding Performance

Loyalty Bonus – We recognise long-term commitment with financial rewards.
New Business Bonus – If you bring in a lead or help win new business, you’ll share in the success.
Performance Bonus – Some roles come with additional rewards based on results.

Hybrid Working – Work in a way that makes sense—team collaboration in the office on Monday, Tuesday, and Thursday, with the flexibility to work remotely on Wednesday and Friday.
~ Flexible Working – We trust you to manage your time when life demands flexibility.
~ Summer Hours – Finish at 3pm on Fridays in the summer.
~25 Days Holiday + Your Birthday Off – Plenty of time to recharge, including a day just for you.


Work with Experienced Professionals – A team that challenges and supports each other to produce outstanding work.
Bi-Weekly Paid-For Lunch & Learn – Enjoy a team lunch on us while gaining valuable insights, discussing industry trends, and sharing knowledge.
Random Acts of Kindness – Surprise drop-desk treats on Kindness Day, free breakfast, and Black Friday Bingo with prizes like free lunch, wine, and more.
Discounted TOTUM Card, plus hundreds of other perks and discounts – Savings on shopping, travel, and more.

At Unicorn Orange, we push boundaries, work with some of the best brands in the industry, and reward talent. W- Willingness to help our team
· M- Make data driven decision
· What story is the data telling you?

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