Overview
Pentagon Motor Group are on the lookout for an enthusiastic, highly motivated individual to join our great Bodyshop team at our Derby dealership as a Bodyshop Consultant. If you are detail orientated, enjoy a fast paced environment, like to build great rapport with people, then we would love to hear from you!
Benefits
* 31 days holiday per year (including Bank Holidays) that will increase with length of service.
* Recommend a Friend Scheme.
* Discounted days out with family and friends.
* Retail discounts saving £££'s on shopping and dining out.
* Fully funded, Nationally Recognised Qualifications.
* Manufacturer specific training.
* Salary Finance.
* 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
* Team member Pension Scheme contributions.
* Friends & family Customer Referral Payments.
* Discounts on products and services that we provide for family and friends.
What Will You Be Doing?
* Duties will include: Dealing with customers both face-to-face & over the telephone.
* Liaising with Insurance Companies & other suppliers.
* Operating the Bodyshop computer system.
* Processing invoices, customer insurance documents & job cards.
* Handling customer payments.
* Working to a high level of accuracy.
* Participating in measurement and feedback processes.
* Working closely with other members of the Bodyshop team.
* The working hours for this role are Monday to Friday, 8 hrs a day.
Who Are We Looking For?
* The ideal candidate will have: Previous experience working in a face to face Customer Service role.
* Excellent Customer Service and administration skills.
* A friendly and helpful attitude.
* Strong communication skills, particularly telephone skills.
* An ability to perform well under pressure and time constraints whilst demonstrating great organisational skills.
* Good IT skills.
* The ability to work to a very high level of accuracy, especially in relation to recording vehicle histories and data.
* A positive can do attitude along with a team player mentality.
* Great organisation skills.
* A manual UK driving licence.
Why Choose Us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that embracing the perspectives and talents of every individual can drive meaningful change and create a more inclusive automotive industry for generations to come.
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