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Real-time workforce analyst, banking operations

Edinburgh
JPMorganChase
Workforce analyst
€37,500 a year
Posted: 28 April
Offer description

JPMorganChase is looking for a Workflow Analyst to monitor service levels in Edinburgh. You will oversee case allocation, analyze back-office operations, and ensure adherence to service agreements. Key qualifications include knowledge of Banking Operations, strong quantitative analysis skills, and proficiency in Microsoft Office. This is a shift-based role scheduled Monday through Friday, offering a dynamic work environment focused on continuous improvement and collaboration.
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