Job Specifics
* Reference No: CD112
* Location: East Kilbride
* Hours: Full Time (Rotational Shifts)
* Salary: £23,545
Job Overview
We are currently seeking to appoint a Security Officer to join our World Host Customer Care trained team. Reporting to our Security Supervisor you will be involved in various activities which include assisting our customers.
We believe that our customers are our number one priority, therefore, to be part of our successful team you will require to have exceptional interpersonal and communications skills. You will also have an outstanding understanding of customer care and attention to detail is essential.
Hours are rotated and shift patters are 7am-5pm, 10am-8pm, and 12noon-10pm.
Main Duties and Responsibilities
Key Tasks
* Establish friendly, co-operative, and professional relationships with Police, local Crime Prevention Team, Fire, Ambulance, Tenants, and Contractors.
* Give all proper and reasonable assistance to the public in a courteous and efficient manner, without detriment to yourself or your employer.
* Always behave in a professional and appropriate manner clearly defined in the terms and conditions of employment with the additional employment policies from your employee handbook.
* Demonstrate ability to operate all fire suppression equipment, report any faulty equipment to the duty controller for immediate action.
* Deal with all emergencies arising, attending serious incidents in consultation with the police, fire brigade etc, includes decisions to evacuate the building.
* Ensure that all safety regulations, claims and incident procedures, including smoking restrictions are observed. Any unsafe practices should be reporte3d directly to your line manager.
* Ensure all incidents and accidents are recorded in accordance with policies and procedures.
* Where instances of theft, malicious damage or causing fear and alarm to the public, company property of property of employees whilst in the building have taken place. to detain any person who is committing, or with reasonable cause is suspected to be in the act of committing such an offence.
* Maintain smart appearance.
* Patrol all areas of the building regularly and systematically to always ensure safety of property against theft, report any occurrence or fault to the controller on duty for recording or further action.
* Take charge of any lost property and ensure all contents are logged on the relevant register.
* Abide by the agreed standards of appearance, presentation and code of conduct issued document and ensure all company policies are clearly understood.
Employer Expectations Skills/Knowledge/Experience etc
Qualifications/Tickets/Licences Required
* Experience is not essential but all applicants must have a valid Door Supervisor Licence.
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