Vacancy Information
Hourly rate of pay: £21.99 - £24.40
Temporary for 23 months.
Days And Hours Of Work
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.
Job Overview
An exciting opportunity has arisen within the Service Development Team for a highly motivated and enthusiastic individual to undertake a range of development duties associated with the improvement of service delivery, performance management planning and stakeholder involvement for the housing service, focusing on private sector housing inclusive of mid market homes.
Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council's Home Working and Worksmart Policies. Home or Hybrid working options can be discussed with candidates invited for interview.
Important Note for Home/Hybrid Workers
All home/hybrid workers must live in the UK. Where an application for home‑working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad‑hoc basis.
Job Details
To undertake a range of development duties associated with the improvement of service delivery, performance management planning and stakeholder involvement for the housing service, focusing on private sector housing inclusive of mid market homes.
To liaise with other staff, members of other groups, departments and organisations, encompassing services and functions externally sourced on development issues that impact on the service.
To work with frontline and other staff in the implementation of changes in policy and procedures across the service, and to ensure that the service improvements are achieved in relation to service delivery wherever possible.
This post will be key in delivering direct customer facing services with a range of administration functions and effective housing management of East Lothian's Mid Market homes. This person will be the first point of contact for the applicants and residents for the Mid‑Market properties and is therefore key in assuring excellent customer service and high levels of customer satisfaction.
Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.
The 'East Lothian Way' - values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.
Job Requirements
Relevant Qualifications
Housing professional qualification or suitable relevant alternative post graduate qualification and substantial relevant experience in the field.
Driving Licence
As the duties of this role require you to effectively travel to successfully undertake the full remit of the role, you must hold a current driving licence and have access to a vehicle. *Where a disability precludes you from obtaining a driving licence, ELC will take into account its responsibility to make reasonable adjustments to allow for your disability.
Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.
If you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.
Additional Information
For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo
If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via the link.
To find further information about this vacancy, please call, or email us on
We do not accept CVs (either electronically or by mail). All our vacancies must be applied for by fully completing the online application form.
If, for example, due to a disability, you are unable to complete the online application form you can contact us for a paper application via the telephone number or email address above.
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