Main area Administration Assistant Grade NHS AfC: Band 3 Contract Fixed term: 12 months (due to service needs) Hours Part time - 30 hours per week Job ref 110-AC273-1025
Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Princess of Wales Hospital Town Bridgend Salary £25,313 - £26,999 per annum pro rata Salary period Yearly Closing 06/10/2025 23:59
Administration Assistant
NHS AfC: Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
The Administrative Assistant will provide effective administrative service to aid the efficient running the Acute Inpatients Team.
As well as administrative tasks the postholder will collect and input statistical information required by Welsh Government and copy/audio type reports/letters are required by the team.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
Duties include:
* Oversee and use to full potential the data collection software used within the department. Responsible for collation, preparation and formal presentation of performance related data and to support the Manager in all aspects of managing data and performance.
* The emphasis will be on team working, sharing of knowledge and experience for the overall benefit of the organisation.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
* Organise own daily work processes.
* Monitor and review data capture systems, ensuring that quality and accuracy of data capture and reporting is consistently high.
* Undertake and assist in regular data accuracy checks and data cleansing.
* Deal efficiently and effectively with correspondence and queries, often of a highly confidential nature from other agencies and the general public.
* Deal effectively with all other correspondence and queries relating to the Service.
* Ensure all patient/client correspondence and investigations are filed appropriately and necessary information is available within required timescales and prior to client attendance.
Full Details on attached Job Description and Person Specification.
Person specification
Qualifications/Knowledge
* 3 GCSEs or equivalent
* RSAII Typing or equivalent relevant experience
* ECDL or equivalent
* Medical terminology
* NVQIII Business Administration or equivalent relevant experience
Experience
* Previous all round office experience
* Experience of using databases
* Experience of establishing new systems of work
* Has previously worked in the NHS or similar environment
Aptitude and abilities
* Ability to transfer IT skills to new
* Good interpersonal skills. Ability to work in a challenging environment
* Flexible in approach to work and duties to meet the needs of the service
* Ability to travel to any site managed by the Mental Health Directorate
* Welsh language speaking/listening skills at Level 3 or above
* Knowledge of University Health Board IT systems
Other
* Project a professional and positive image at all times
* Non judgemental
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
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