At VA Technology, our customers rely on us not just to deliver our automation systems but to keep them informed and supported throughout the project lifecycle. We're looking for a Project Manager who thrives at the customer interface and enjoys bringing internal teams together to deliver a seamless project experience.
This role is ideal for someone who is highly organised, confident communicating with customers, and able to quickly understand technical information without needing to be a technical expert.
What you'll be doing
Working as part of the Customer Support team, you'll own customer projects from receipt of order through to final acceptance, acting as the central point of contact throughout the journey. Your focus will be on communication, coordination and delivery.
* Acting as the primary interface between VA Technology and the customer
* Keeping customers informed with clear, timely updates on progress, milestones, and next steps
* Coordinating internal teams across Engineering, Operations, Sales, and Customer Support to ensure project objectives are met
* Managing project schedules, documentation, and customer review meetings
* Supporting factory acceptance tests and onsite installation activities, ensuring expectations are aligned and outcomes achieved
* Taking ownership of project costs in line with approved budgets
* Providing general project support across the business
* Traveling to customer sites within the UK and internationally
What you'll need
* Proven experience managing customer-facing projects or programmes
* Strong communication skills, with the confidence to engage customers and internal stakeholders at all levels
* Highly organised, with the ability to manage multiple priorities and keep projects moving
* A proactive, accountable approach to ownership and delivery
* Confidence working with schedules, documentation, and project controls
* Good working knowledge of Microsoft Office and MS Project
* Experience working with international customers preferred
* Exposure to engineering, manufacturing, or industrial environments is preferred
* The flexibility to travel regularly to customer sites within the UK and internationally
Why VA Technology?
You'll join a collaborative, supportive environment where communication and ownership really matter. You will gain exposure to varied projects, international customers, and the opportunity to grow your project management career without needing to be a technical expert from day one.
What we offer
* 25 days holidays + bank hols, increasing with service
* Company Car
* Death in Service Scheme (2 x salary)
Job Types: Full-time, Permanent
Pay: From £50,000.00 per year
Benefits:
* Company car
Work authorisation:
* United Kingdom (required)
Location:
* Telford (Shropshire) (preferred)
Willingness to travel:
* 50% (required)
Work Location: In person