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Head of e-commerce

Burton
Permanent
Riviera Travel
Posted: 17 October
Offer description

Job Description

About Riviera Travel:


Riviera Travel is a private equity owned cruise and escorted tour holiday specialist, operating in the UK, Europe and across the world. The company is based in Burton-on-Trent, Staffordshire. Its holidays are aimed at over-55s who want to continue to travel and explore the world with confidence. Riviera Travel is the UK’s leading River Cruise specialist. The company has been operating since 1984 and is a Which? recommended provider. We’re a dynamic travel business with big ambitions for digital growth. You’ll be at the heart of shaping our online sales strategy, driving real impact, and leading a talented team in a fast-moving environment.


Role Purpose:


To lead and drive the commercial performance of our website as a high-performing sales channel — optimising for both online bookings and lead generation. This role is pivotal in trading the site effectively, shaping the digital agenda, and ensuring our web experience converts traffic into revenue and qualified leads.


Key Responsibilities:

Trading & Performance

1. Own the commercial performance of the website, driving improvements in conversion, revenue, lead and sales call generation.
2. Lead the e-commerce trading calendar, ensuring timely executi...

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