We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start‑ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.
Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass‑market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare. We also offer specialist enterprise services to our Internet of Things customers. The Wholesale Sales function partners with and delivers capability to our biggest customers (across the UK and beyond), who in turn deliver communication services to their customers. In Wholesale, we leverage BT's assets, diversity and sales excellence to provide these customers with best‑in‑class, innovative technology that empowers their customers' future.
Responsibilities
* Lead the identification, shaping, and delivery of major sales opportunities across the existing customer base and selected new logos.
* Collaborate closely with cross‑functional teams (account managers, technical specialists, finance, legal, and commercial) to own end‑to‑end bid processes, lead bid teams through RFP/RFI responses, and ensure robust commercial solutions.
* Use strategic thinking and market insight to identify new opportunities, spot trends, and represent BT professionally at industry events and key customer engagements.
* Build and maintain strong senior customer relationships, leading high‑level engagements to understand needs and position BT's solutions.
* Take accountability for deal commercials and business outcomes; structure profitable agreements by working through complex problems, managing virtual teams, and driving revenue and margin growth.
* Customer Relationship Management
* Problem Solving
* Negotiation
* Strategic Thinking
* Commercial Acumen
* Proven experience in major deal sales, business development, or account management, with a track record of winning, negotiating and closing significant deals and driving business growth.
* Strong commercial acumen with excellent negotiation skills; ability to solve complex problems, structure creative solutions, and navigate bid processes and commercial governance.
* Excellent communication, leadership and stakeholder management skills, with the ability to lead virtual teams across functions and influence senior internal and external stakeholders.
* Resilient, strategically minded, and ambitious professional with proven success in large, complex bids (including non‑standard terms and 3‑18 month sales cycles) and a demonstrated ability to deliver on business objectives beyond core targets.
* Familiarity with the Media and Broadcast sector and understanding of its market dynamics.
Media and Broadcast Context
At Media and Broadcast we are at the forefront of broadcast technology, constantly updating our approach to meet market demands and to ensure we are delivering a world‑leading global network for the next generation of media and broadcast services. Media and broadcast businesses have relied on our network and services to deliver flawless networked video for more than 60 years. We have built our market‑leading network on reliable, high‑quality fibre.
We move up to 16,000 hours of content a day through the London Switch, serving more than five hundred media production and distribution customers around the world. As well as being the backbone of all UK TV services, we distribute global TV channels.
Company Values
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We've brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We are a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start‑ups. It’s not just the technology that matters; it’s what it can do to help them build stronger, smarter, more secure businesses.
We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi‑skilled team that makes a significant impact on society.
Benefits
* On target commission
* BT Pension scheme, minimum 5% employee contribution, BT contribution 10%
* From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up.
* Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more.
* 25 days annual leave (not including bank holidays), increasing with service
* 24/7 private virtual GP appointments for UK colleagues
* 2 weeks carer's leave
* World‑class training and development opportunities
* Option to join BT Shares Saving schemes.
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