Do you enjoy providing great customer service, have a f lair for sales and account management ? Do you have the willingness to learn? Yes, then look no further.
Where Will You Be Working?
Reading Keyline is a thriving branch. The branch already has a fantastic, well established team of over 22 colleagues, they operate 8 vehicles. Customer footfall is strong, the workplace is a busy one! You will be based in our Keyline Hire sales office. This is an internal sales role dealing with a customer ledger within the region, reporting into our Hire Manager.
What's in it for you?
1. Competitive salary package plus an annual bonus
2. 22 days holiday, plus bank holidays
3. Save-as-you-earn scheme / Buy-as-you-earn scheme / Contributory pension scheme
4. Colleague discounts across a variety of our Group businesses including; 20% off at Toolstation, we also have a number of online discounts at leading retailers from theme parks to eating out and cinemas.
What will I be doing?
5. Take ownership for Plant and Tool Hire quotes/orders from inbound phone calls and making outbound calls ensuring we maintain and follow up all quotations converting enquiries into sales contracts
6. Maintain a good all round knowledge of products and services offered by Keyline and have the ability to offer alternatives and associated products to those requested
7. Building and maintaining relationships with our customer base as well as up selling when possible, serving on the counter
8. Sales negotiation with customers and suppliers in order to remain competitive
9. General AD HOC administration duties
What experience do I need?
10. Hire experience is not essential for this role
11. We are after someone who’s enthusiastic, resilient and resourceful, with a sharp eye for identifying new sales opportunities and a passion for excellence
12. Someone that can manage and maintain a number of customer accounts at one time
13. Being well-organised and planned goes without saying, as you will be responsible for meeting our valued customer expectations