Warehouse Operations Manager
FMCG / Consumer Goods | Scaling Internationally | B2B → DTC
Harlow, Essex | Full‑time | £55,000 + benefits
We’re partnering with a fast‑growing FMCG/Consumer Goods business that is scaling internationally and investing heavily in its warehousing and distribution capabilities to support acquisitions, international expansion, and significant DTC growth.
Currently a market‑leading B2B distributor, the business is evolving its operating model. Warehousing and distribution are expanding in complexity, volume and channel mix - and this role has been created to ensure the operation scales with control, efficiency and consistency.
This is not a firefighting role and not about fixing a broken operation. There is a strong foundation and structure already in place. The opportunity is to take ownership, embed best‑practice processes, and drive continuous improvement as volumes and complexity increase.
The Role
As Warehouse Operations Manager, you will lead and continuously improve a complex, multi‑site warehouse and logistics operation, covering goods‑in, pick, pack, replenishment and dispatch.
You will be the senior operational leader for day‑to‑day execution, with clear accountability for throughput, accuracy, cost and people performance.
Key areas of ownership include:
* End‑to‑end warehouse & despatch operations across multiple buildings/sites
* Managing capacity, throughput, labour efficiency and space utilisation
* Driving measurable improvements in pick accuracy, cost per order and service
* Overseeing courier, transport and delivery performance
* Implementing process improvements, layout optimisation and system enhancements
* Building governance, standards and operational control as the business scales
* Leading, motivating and developing Team Leaders and warehouse teams
* Owning warehouse health, safety and compliance standards
What We’re Looking For
This role will suit someone who enjoys building control and simplicity in growing, high‑volume environments.
You’re likely to bring:
* Strong experience leading warehouse and logistics operations within FMCG / Consumer Goods
* A track record of implementing processes and driving continuous improvement, not just maintaining operations
* Experience managing complex, high‑throughput pick & pack environments
* Strong knowledge of warehouse flow, layout and logistics/courier operations
* Confidence using data, KPIs and systems (ERP/WMS) to drive decisions
* A hands‑on, visible leadership style with the credibility to engage teams
* The ability to manage change positively as the business grows and evolves
Why This Role?
* A business investing in growth, not standing still
* Clear mandate and backing to improve, optimise and scale
* Opportunity to shape warehousing and distribution at a pivotal point in the journey
* Exposure to B2B, international and fast‑growing DTC operations
* A leadership role with genuine influence on performance and people
If you’re an operational leader who thrives on improvement, structure and delivery and want to be part of a business scaling at pace, we’d welcome a confidential conversation. Shortlisting now - Interviews scheduled for April.
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