Job Overview The purpose of the role is to work as part of the Central Area Safeguarding Team, providing comprehensive administrative support to the service. The post holder will be responsible for providing effective and efficient clerical and administrative support to a team of professionals. This includes managing the team’s cycle of business ensuring reports are completed and submitted within timescales. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. They will be responsible for managing and prioritising their own workload and will be required to use their own initiative. The post holder will be required to work as part of a team at a community base and provide cross cover during periods of staff absence. The post-holder will also take telephone messages, convey information to others and arrange meetings etc. Main duties of the job The purpose of the role is to work as part of the Central Area Safeguarding Team, providing comprehensive administrative support to the service. Please Refer To Job Description And Person Specification. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities The purpose of the role is to work as part of the Central Area Safeguarding Team, providing comprehensive administrative support to the service. Please Refer To Job Description And Person Specification. Person specification Qualifications Essential criteria GCSE English and Maths or equivalent Typing qualification RSA 3 or equivalent ECDL/CLAIT Desirable criteria NVQ level 3 relevant to the role or with equivalent work experience Experience Essential criteria Proficiency in clerical and administrative procedures Proficient in Microsoft Office software Work without supervision Experience of handling confidential information Employee Relations issues Substantial previous experience within an administrative role Skills Essential criteria Excellent and effective communication skills, both verbal and written. Excellent administrative and clerical skills. Excellent organisation and time management skills. Good attention to detail Excellent IT skills Ability to work flexibly / Ability to work to set deadlines Ability to deal with highly confidential and sensitive situations Time-management and project management skills in order to prioritize conflicting workload demands Ability to work on own initiative, and organise own workload effectively Ability to achieve targets and objectives Ability to produce ESR reports Desirable criteria Welsh Speaker Knowledge Essential Criteria I.T. systems Comprehensive knowledge of Microsoft Office (Work, Excel, PowerPoint etc) Personal Qualities Essential Criteria Excellent communication and interpersonal skills Self motivating Able to work alone and as part of a team Hardworking and dedicated Other Essential criteria Able to deal with confidential and sensitive information. Ability to make timely travel arrangements. Flexibility in hours/location