Job title: Facilities Manager (Markets service) at Leeds City Council
Salary: PO2 £39,862 - £42,839
Hours: 37
Contract: Permanent
Location: Market offices, Westminster Building, New York Street, Leeds LS2 7DT
As the Facilities manager in the market team, you will lead the day to day facilities management of one of the largest markets in Europe. You will lead a small team in all areas of facilities management including health and safety, cleaning, security, maintenance, client contract liaison and events management. You will coordinate and oversee all facilities management requirements associated with refurbishment projects taking place on the market now and over the next few years. You will work with the Senior Management team to advise on areas for improvement and continually review methodologies to improve the facilities service. You will introduce, develop, monitor, review and achieve performance targets and report to the Senior management team on the achievement of these targets in a timely manner.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About You
As the Facilities Manager you will bring to the role:
* Experience of facilities management in cleaning, maintenance, health and safety and security.
* Ability to manage a diverse and conflicting range of stakeholders including staff, retailers, contractors, ward members, and customers.
* Sound understanding of health and safety management principles including risk awareness and assessment.
* Ability to identify areas for improvement and oversee changes from idea to implementation to improve service quality.
* Sound knowledge and understanding of programmed, planned and reactive building maintenance management.
About The Role
The Markets service manages the Council portfolio of retail markets in the Leeds district, including Kirkgate indoor and outdoor markets. Kirkgate operates Monday to Saturday; Sundays, Bank Holidays, evenings and early mornings are used for cleaning and maintenance tasks. The Kirkgate Market strategy aims to be inclusive, successful, and sustainable, with the Facilities manager helping to ensure the market remains attractive, safe and welcoming while supporting budget constraints and revenue opportunities.
What We Offer You
* A competitive salary and annual leave entitlement plus statutory holidays
* Membership of the West Yorkshire Pension Fund with generous employer contributions
* Flexible and hybrid working arrangements subject to service requirements
* A clear career pathway and continuing professional development opportunities
* A range of staff benefits to support wellbeing and financial wellbeing
How To Apply
Complete the online application form. Read our guidance for advice on completing your application. If you have any queries or would like an informal chat about the role, contact Chris Ashby, Deputy Markets manager – tel 0113 3781944 or email chris.ashby@leeds.gov.uk
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care-experienced people.
This role is based in the UK. You must evidence your right to work in the UK prior to commencing employment. If you do not have the right to work in the UK, consider sponsorship options (Skilled Worker visa route) and ensure you meet eligibility criteria before applying.
Job Description
Job purpose: To provide an effective facilities management provision in cleaning, maintenance, health and safety, security and event management for the Council Markets service.
Responsibilities
* Oversee day-to-day facilities management of the market in cleaning, maintenance, health and safety, security and related functions to deliver quality services to customers, traders and staff.
* Secure appropriate staffing and other resources to achieve objectives within budgets.
* Manage the work priorities of the Assistant Facilities managers (AFMs) including appraisals and identifying training needs.
* Recruitment, induction, development, training, attendance management and other personnel functions for AFMs and team as required.
* Manage internal and external facilities management contracts to ensure compliance and take corrective action as required, including reporting breaches to the Deputy Markets manager (DMM).
* Introduce, develop, monitor and review performance targets and KPIs; report achievements to the DMM in a timely manner and implement corrective actions as needed.
* Advise the DMM on improvement areas and review methodologies to maximise quality and cost efficiency.
* Organise, coordinate and monitor maintenance of all property, plant and equipment within budget, including fire detection and prevention systems.
* Raise and authorise job orders using the relevant management information systems.
* Respond to and manage reports, complaints and requests from traders, contractors, customers and officers; prioritise or escalate to the DMM as required.
* Ensure AFMs conduct unit inspections, consolidate inspection reports with recommendations, and arrange remedial work as identified.
* Ensure compliance with health and safety requirements; take immediate corrective action as needed.
* Oversee operational risk assessment management including permit-to-work systems.
* Coordinate and oversee facilities management requirements arising from refurbishment, redevelopment and capital funding schemes.
Qualifications
* Qualification in health and safety management.
Essential requirements
* Ability to manage a diverse range of stakeholders including staff, retailers, contractors and customers.
* Ability to monitor performance and set clear objectives for individuals and teams.
* Ability to resolve conflict.
* Sound understanding of health and safety management principles including risk assessment.
* Ability to manage conflicting priorities and identify improvements.
* Ability to analyse information, including financial data, and draw conclusions.
* Understanding of financial management and experience with facilities management budgets.
* Ability to develop productive working relationships and to manage contractors and customers effectively.
* Knowledge of building maintenance management (programmed, planned, reactive).
* Proficiency with IT tools (Word, Excel, email).
* Understanding of GDPR/data protection.
* Relevant experience in operational/facilities management (cleaning, maintenance, health and safety, security).
* Experience managing a team and overseeing contracts to ensure compliance and corrective action.
* Experience leading change management projects to improve service provision.
Desirable requirements
* Experience of facilities management in a large retail environment.
* Experience managing enforcement policies and procedures to ensure regulatory compliance.
* Experience taking robust enforcement actions to ensure compliance.
Note: The role requires working every Saturday with flexibility for Sundays, Bank Holidays, and after-hours as required.
End of description.
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