Overview:
The Project Manager – International Technology drives the delivery of
regional technology initiatives to support restaurant ops, digital platforms
& enterprise strategy.
Project
Delivery & Execution
• Lead the end-to-end management of
technology projects across Europe, by planning through implementation and
post-launch evaluation.
• Reports directly to the Head of
Technology, ensures projects are executed on time and on budget.
• Develop detailed project plans,
schedules, budgets, and resource allocations.
• Coordinate cross-functional
stakeholders including IT, Operations, Digital, Marketing & Finance.
Technology
Implementation
• Oversee deployment of restaurant and
enterprise technology systems including POS, CRM, loyalty, digital ordering,
and back-of-house platforms.
• Ensure seamless technology rollout
for new restaurant openings and market expansions.
• Support technology lifecycle
management, ensuring stability, scalability, and compliance.
• Partner with vendors and internal
support teams to deliver high-quality implementation and training.
Team
& Culture
• Ensure all project activities adhere
to corporate governance, cybersecurity, and GDPR compliance standards.
• Manage change control processes,
documentation, and post-implementation reviews.
• Contribute to continuous improvement
of project delivery methodologies and tools.
• Track and report progress against
KPIs and communicate status to senior leadership.
Stakeholder
Management & Collaboration
• Build strong relationships with
business partners, franchisees, and regional teams to align technology
solutions with operational needs.
• Act as the primary liaison between
European project teams and global technology functions.
• Support vendor evaluation and
contract management in collaboration with procurement and legal teams.
Qualifications
·
Bachelor’s
degree in IT, Business, or related field is preferred.
·
PMP
or Agile certification preferred.
·
7+
years of experience in project or program management, preferably within restaurants,
or hospitality technology environments.
·
Proven
success delivering multi-market technology projects across the UK.
·
Strong
understanding of PM methodologies (Agile, Waterfall, or hybrid).
·
Familiarity
with data privacy, cybersecurity, and GDPR compliance.
·
Demonstrated
ability to lead cross-functional teams and vendor partners.
·
Excellent
communication, organizational, and stakeholder management skills.