The Role | Software Trainer Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators. Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: Empowerment : Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. Purpose : Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. Passion : Because we love what you do, you’re at the heart of everything we do. Innovation : Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education. Collaboration : The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts! We’re seeking an enthusiastic and personable Software Trainer with a strong focus on Website or MIS systems and school administration to support schools in getting the most from our platforms. This role is ideal for someone who understands the realities of school administration, enjoys helping others, and can explain systems clearly and confidently in an online environment. You will design and deliver engaging training that enables school staff to use our administrative tools effectively and efficiently, playing a key role in ensuring a positive and supportive customer experience. Key Responsibilities Deliver live online training sessions to school administrators, office staff and school leaders Create clear, engaging e-learning modules and supporting resources Explain systems, workflows and administrative processes in a clear and accessible way Support schools to improve confidence, accuracy and efficiency when using our systems Adapt training delivery to suit different roles, experience levels and school contexts Contribute to the ongoing development and improvement of training materials About You Experience or a strong understanding of Website platforms, MIS systems and/or school administration Confident, engaging and approachable when presenting on camera Excellent written and spoken English, with strong attention to detail Able to break down technical processes into clear, practical guidance Highly organised with strong time management skills Comfortable working in a fully remote role Reliable, proactive and committed to delivering high-quality training Enthusiastic, positive and motivated, with a strong customer-first mindset Interview process 1st stage Interview 2nd stage Interview We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at recruitment@junipereducation.org Juniper Education Benefits Day 1 right to company sick pay Enhanced annual leave entitlement Opportunity to purchase additional leave Entitlement to carry over leave to next entitlement year Day 1 access to 24/7 GP & prescription services Day 1 access to rewards platform Cycle to work scheme Enhanced maternity & adoption pay Day 1 access to employee assistance platform Funded development/Qualification opportunities Voluntary health care cash plan Voluntary private medical insurance Plus more! Please note: We are unable to provide visa sponsorship at this time.