Intercity Technology is seeking a customer-focused 1st Line Support Analyst to join their Service Desk team in Shefford, United Kingdom. This role serves as the first point of contact for IT support, helping users resolve issues quickly and efficiently. Ideal candidates should possess strong troubleshooting abilities and clear communication skills. The position offers valuable experience in a supportive environment with a focus on professional development and a range of employee benefits, including 33 days of holiday and a company bonus scheme.
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