Go back Kingskerswell & Ipplepen Medical Practice
Apprentice Medical Administrator
The closing date is 10 April 2026
Candidates will need to have good communication skills, computer literacy and enjoy working with people. Have a good education with excellent GCSE results and/or A Level results or equivalent. Good English written and spoken skills. You need to be accurate, methodical and empathetic.
The successful applicant will work towards a Business Admin Level 3 qualification under the guidance of an approved local training provider. Opportunities will also be available to attend I.T. and other training courses.
Main duties of the job
SUMMARY OF KEY AREAS OF WORK / LEARNING
RECEPTION & APPOINTMENTS
* Greeting patients, booking them in to clinics
* Answer incoming calls on behalf of the Practice, dealing efficiently with general enquiries from patients and transfer calls accordingly
* Booking appointments for GPs, Nurse and other service providers across both surgeries and using our surgery triage system KLINIK
* Ensuring that all calls are answered promptly, accurately and professionally - full training will be given
* Taking accurate messages where appropriate
* Registering new patients and temporary patients checking identity
* Maintaining electronic appointment systems. Managing an online appointment booking system.
* Informing patients of test results
* Ensuring security of premises and arranging maintenance of equipment
* Monitoring generic enquiries/records and information and chronic disease emails
PATIENT RECORDS
* Action all change of name and address forms and notifications
* Ensure patients who live outside the boundary complete an out of area application
* Average and calculate home blood pressure readings
* Using MS Office software WORD and EXCEL and Networked computers
* Using the TPP-SystmOne medical records system
* Using emails and Internet
* Maintaining the highest standards of confidentiality and information governance
* Use of office equipment: computers, phones, printers, photocopiers and laminator.
About us
A wonderful opportunity exists for bright, enthusiastic, customer orientated person to work, learn and develop a career in this popular area of employment.
Based locally in South Devon you will work with the friendly GP practice team based at Kingskerswell and Ipplepen Health Centres
Person Specification
Qualifications
* GCSE or A Level
Experience
* Good English written and spoken skills
* Accuracy, methodical and empathetic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kingskerswell & Ipplepen Medical Practice
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