Overview
Field Service Engineer, Earthmoving – Weston-super-Mare. A vacancy has arisen within the Earth Moving After Sales department in Weston-Super-Mare, covering South Wales area between Cardiff and Swansea, for a Field Service Engineer. This role contributes to the success of Liebherr-Great Britain Ltd by carrying out maintenance and repair work on equipment at customer premises or on site, ensuring quality standards and timelines for repair are optimised to increase customer confidence and repeat business.
Responsibilities
* Carrying out servicing, inspection and repair of earthmoving machinery and equipment at customer premises or on site or at the appropriate depot.
* Diagnosing fault issues and taking appropriate action.
* Returning warranty and other return parts cleaned and on time, ensuring correct packing and labeling processes.
* Ensuring all service information is read, understood and filed.
* Completing work in compliance with manufacturer guidelines and recommendations.
* Escalating appropriate actions for damaged company equipment.
* Developing an effective working relationship with the depot support team and assisting others where required.
* Maintaining a healthy and safe working environment in line with workplace safety requirements.
* Supporting the administration and paperwork as required to be completed on time.
* Coordinating with customers to understand needs and adopting a flexible approach to meet them.
* Maintaining high quality work standards and leaving the repair site clean and in a customer-satisfying condition.
Qualifications
* Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent (e.g., Land Based Engineering and City & Guilds Level 3).
* Demonstrable experience in a similar role and/or industry.
* Team player with good communication skills at all levels.
* Flexible approach to work.
Our Offer
* The opportunity to work with an industry-leading manufacturer.
* A secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development.
Location & Contact
Location: Liebherr-Great Britain Ltd., Bristol, United Kingdom. For inquiries, contact Aleksandra Szczepanska at LGB.careers@liebherr.com.
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