Counter Sales Assistant Location: Talbot Timber – Pembroke Dock Are you friendly, helpful, and customer-focused? Do you thrive in a fast-paced environment where every day is different? We are currently looking for a Counter Sales Assistant to join our team at Talbot Timber Merchants. This is a hands-on role where you’ll be at the heart of the action - helping customers, handling products, and keeping everything running smoothly. What you’ll do: Deliver excellent face-to-face and telephone customer service. Assist customers with sales, enquiries, and product advice. Process transactions accurately for both account and cash sales. Keep shelves replenished and stock well presented. Pick and prepare orders for collection or delivery. Help unload supplier vehicles and check goods received. Maintain high standards of health & safety and housekeeping. Assist with stock control, including regular stock takes. Support merchandising and store layout when required. What we’re looking for: A positive attitude and commitment to great customer service. Strong communication and teamwork skills. Good attention to detail and a willingness to learn. Previous experience in retail, builders’ merchants, or a trade counter environment is an advantage—but not essential. What we offer: Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities. Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm. Salary: NMW Interested? If you’re ready to join a hardworking team where your efforts make a difference every day, we’d love to hear from you!