Job Category: Program & Project Management
Role Purpose
The Senior Delivery Manager fully owns complex technology projects from planning to handover. They apply extensive knowledge in SaaS and Agile delivery to achieve efficient and high-quality results. This role ensures accountability during the entire project, actively managing scope, resources, risks, and dependencies. The Senior Delivery Manager promotes a strong delivery culture by working closely with collaborators, cross-functional teams, and external partners to deliver smooth, dependable outcomes and ongoing improvement.
* Lead and handle end-to-end delivery of technology projects.
* Ensure project achievements are met with flawless precision.
* Champion Agile methodologies and drive continuous improvement.
Planning and Roadmaps
* Develop and maintain delivery plans with timelines, achievements, and dependencies.
* Align quarterly and annual roadmaps to organizational objectives.
* Identify and lead inter-team and vendor dependencies and delivery risks.
Governance and Reporting
* Maintain dashboards tracking progress, velocity, risks, and achievements.
* Ensure compliance with internal standards and industry benchmarks.
* Use Jira and Confluence to handle backlogs and reporting.
* Report on delivery health and risks at committee meetings.
* Map and engage collaborators, securing representation for decision-making.
* Mediate team or collaborator conflicts.
* Communicate clear, focused updates to senior leaders.
Delivery Management
* Foster a culture of end-to-end ownership, accountability, and high performance across delivery teams.
* Lead the delivery of SaaS platforms and enterprise solutions using fit-for-purpose methodologies, prioritizing Agile approaches for adaptability and speed.
* Document processes and standards for Agile and Waterfall teams.
* Develop onboarding guidelines and contribute to playbooks for risk and dependency management.
* Lead Agile squads and coordinate Waterfall workstreams, resolving blockers and partnering with Product Owners and Technical Leads.
* Take ownership of all aspects of SaaS implementation, handling collaborator and vendor collaboration to drive successful outcomes.
* Align initiatives to portfolio goals and budgets.
* Coordinate across teams and vendors, handling dependencies and risks.
* Intervene in at-risk projects to troubleshoot and accelerate progress.
* Represent delivery health at portfolio forums.
Knowledge & Qualifications
* Expertise in Agile, Scaled Agile (SAFe), and Waterfall.
* Understanding of SaaS delivery, CI/CD, cloud deployment, SLAs, and integration.
* Familiarity with engineering and quality guidelines, governance, and change.
* Degree or equivalent experience; Agile/PM certifications preferred; Cloud/DevOps awareness.
Key Attributes
* 3-5+ years senior delivery management experience.
* Committed to outcomes, realistic, and confident in decision-making.
* Effective in ambiguous, complex environments.
* Strong communicator and influencer.
* Committed to high-performance delivery culture.
* Adaptable and resilient.
Deadline: 03 April 2026
Salary: Commensurate with experience
Notes: Only candidates legally authorized to work in the Netherlands or the UK will be considered.
If you have any questions about the job vacancy, please contact the HR department: recruitment@ra.org
The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.
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