Join to apply for the Senior Interaction Designer role at UK Home Office
We’re looking for a senior interaction designer who is enthusiastic about designing accessible services that are simple enough for everyone to use.
You will work in an agile, multi-disciplinary team in the Migration, Borders and Technology Portfolio (MBTP), where your work will make a lasting impact on our user‑centred products and services. Some of the projects you could work on include:
* Building and improving systems for people and goods that cross the UK border and the process of applying for asylum
* Building and improving systems and tools for internal staff (such as caseworkers, Border Force officers, Immigration Enforcement officers)
* Continuously improving products and services for visas, passports and registration of marriages, births and deaths
You can learn more about design and research in the Home Office on our blog:
* sharing user‑centred design lessons learnt at the Home Office
* applying user‑centred design in a data‑focused product
* and by looking at our design system
👀 What will you be doing? 👀
Your main day‑to‑day responsibilities will include:
* identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office
* line managing, supporting and mentoring interaction designers, allocating tasks and providing them with guidance, training and constructive feedback
* advocating for users and understanding user needs to design simple, effective and accessible services
* creating prototypes and concepts to communicate and test ideas with users and improving with evidence
* mapping user journeys, processes and visualising design problems
* collaborating within a multidisciplinary team on large, complex services by facilitating the design process, participating in research activities, workshops and communicating design decisions to the team and stakeholders
🚀 Your skills for this role 🚀
You will be assessed against the following skills and experience during the selection process:
* evidence‑based design: leads evidence‑based design initiatives for significant projects, often involving complex user needs and multiple stakeholders. Mentors junior staff in evidence‑based design methodologies
* prototyping and concept creation: manages the prototyping and concept creation process for high‑impact projects. Applies advanced techniques, like interactive and complex prototyping in code, to validate and refine concepts. Provides guidance to junior team members
* interaction design: able to manage and guide the interaction design process for complex projects. Balances user needs, technical constraints, and business objectives to achieve optimal design solutions
* accessibility and inclusion: applying accessibility standards, understanding how the internet works and the technology constraints that may need to be considered in design
* managing people and leading: coaching and mentoring other interaction designers, growing skills, and providing constructive feedback on work
* communicate, persuade and advocate: talking about, and advocating for UCD to various audiences and stakeholders, in a way that other people understand
* Exceptional pension: Employer contribution of 28.97%
* Generous leave: 25 days annual leave (rising to 30 with service), 8 public holidays, and 1 day for the King’s Birthday.
* Flexible working: Options include full‑time, part‑time, compressed hours, job sharing, and a hybrid model (minimum 60% on‑site).
* Learning and development: Access to training, technical accreditations, and funded qualifications (subject to approval).
* Inclusion and recognition: A culture that champions diversity, enhanced parental leave schemes, annual bonuses, and recognition awards.
Job Details
* Seniority level: Mid‑Senior level
* Employment type: Full‑time
* Job function: Business Development, Design, and Information Technology
* Industries: Design Services and IT Services and IT Consulting
Please note: This role requires SC clearance. To meet national security vetting requirements, you must typically have been resident in the UK for at least five years.
Ready to lead and innovate? Click "Apply" to access the full job description and salary details.
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