Your Newpany
Hays are pleased to be working with a growing manufacturingpany in Sheffield who are currently looking to hire a Contracts Admin Account Manager to join its growing team. This is a fantastic opportunity to join a forward-thinking organisation.
Key Vacancy Information
This vacancy will start in April and is initially a 1 year fixed contract running from April 2026–April 2027. This position could be permanent (subject to the discretion of business).
Due to the imminent start date of this role, successful applicants must be able to start work quickly, ideally in April.
This position is based in Sheffield, Dinnington area and this role is office-based Monday to Friday (not hybrid). We ask that the successful applicants live locally and are able to attend this office location daily.
Full-time hours, Monday–Friday, am - 5pm
Free parking available, modern offices
£28,250 salary guide.
Your New RoleWorking closely with the Sales Support Manager and wider internal teams, you will play a key part in coordinating and administering service and maintenance contracts for new and existing customers.
This is a busy and varied office-based role where you will act as a primary point of contact for contract customers, ensuring all service requirements,pliance standards, and maintenance schedules are managed accurately and efficiently.
You will prepare quotations, update CRM and contract systems, liaise with subcontractors, and provide clear reporting to senior stakeholders. Strongmunication skills, attention to detail, and the ability to manage multiple priorities are essential. The successful applicant will ideally have recent and relevant experience of the below duties and responsibilities of the vacancy and will be able to demonstrate this upon application.
Key Responsibilities
1. Preparing quotations for new and renewed service contracts
2. Following up quotes and updating CRM information
3. Providing contract support for new installations
4. Maintaining and updating contract data within internal systems
5. Delivering an excellent level of customer service at all times
6. Coordinating with subcontractors and updating relevant records
7. Managing iing calls and proactively contacting customers
8. Handling enquiries and liaising with internal teams
9. Managing shared inboxmunications
10. Supporting with reporting on contract performance and opportunities
What You’ll Need to Succeed
11. 2–3 years’ experience in a customer service, account management, or sales support environment
12. Strong organisational skills with excellent attention to detail
13. Confidentmunication skills, both written and verbal
14. Good working knowledge of Microsoft Office (Excel, Word, Outlook)
15. Ability to manage deadlines and prioritise effectively in a fast-paced setting
16. A proactive, adaptable, and solutions‑focused approach
Working Hours & Benefits
17. hours per week between 8:30am and 5:00pm
18. Early finish Friday rota
19. On-site, office-based role
20. Potential permanent role after the initial 1 year fixed contract period.