Credit Controller – Ripon - £27,000 - £30,000 per annum plus excellent benefits
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon.
As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities:
* Opening new accounts and responsible for the day-to-day management of your customer base.
* Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
* Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue depts.
* Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.
* Resolving queries both internally and externally around outstanding invoices.
* Agree, negotiate, and enforce re-payment plans.
* Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
* Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
* Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager.
* Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
* Have a flexible approach to an ever-changing workload with the ability to prioritise.
Skills & Qualifications:
* Minimum of 3 years’ experience working in a credit control/cash collections role
* MICM preferred but not essential.
* Competent with Microsoft Office products especially Excel and experience of using finance systems.
* Have an excellent telephone manner.
Hours: Monday to Friday 8:00am – 5:00pm
Keywords – Keywords – credit control, payments, credit controller, cash-flow, collections, collections executive, finance, financial, accounts, MCICM, CICM, Excel, cash collection, collection, payment terms, ledger, ledger reports, cash sheets, debt control, bad debt, invoices, outstanding invoices, IBCOS, MICM, reconciliation, payments, Ripon, North Yorkshire, Yorkshire