Basic Salary £25,000 - 28,000 / 40hr week / 28 days holiday / Pension / Parking Hours 7-4 or 8-5pm We have been established for over 70 years specialising in the Refrigeration and Air Conditioning industry, providing a first class service to our clients across the country. We are proud to supply companies such as Costa, KFC, Waitrose, Mitchell and Butlers and Premier Inn Hotels. We are seeking a highly organised and proactive Engineer Scheduler to coordinate and schedule the activities of field and technical engineers on our catering desk. This role is critical to ensuring efficient deployment of engineering resources, timely service delivery, and optimal workload distribution. You will work closely with operations, customer service, and engineering teams to meet both internal KPIs and client expectations. Job Role Allocating work to the service engineers Managing emails and telephone call enquiries for the catering desk Ordering parts Keeping clients up to date Chasing up jobs and ensuring someone is assigned to them Processing job sheets, quotes, purchase orders Ensure administration processes work effectively Requirements Previous experience on a service desk in the HVAC or catering industry Great communication and customer skills Able to work well in a team IT literate REC1