About
Are you someone who likes solving problems? Maybe you enjoy gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Plymouth, where you'll be talking over the phone to customers with various mobile tech-related queries. You might help someone with a simple device question or assist with more complex issues to keep them connected with loved ones. The role offers variety and the chance to make a real difference.
You don’t need specific experience to join us. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
We understand that life never stands still. This opportunity is designed with flexibility in mind, offering support to help you succeed. We provide options such as scheduling your own breaks, banking time, and occasional home working.
Benefits
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by EE.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year, supporting all parents regardless of how they choose to grow their family.
* Discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds annually.
* Support to carve your own career path. We are passionate about developing our people.
* Season Ticket Travel Loan to help cover commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
Our team culture is supportive and meaningful, with tailored training to help you build a lasting career. What are you waiting for?
Nice-to-have skills
* Customer Service
* Mobile Technology
* Problem Solving
Location
Gunnislake, England
Work experience
* Mobile Engineering
Languages
* English
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