Overview
Building core data capabilities across multiple global regions and markets. You’ll play a pivotal role in improving customer success and driving impact across Customer Experience, Digital Experience, and Service Delivery.
Central London location, hybrid, 10‑month contract.
Required Skills
* 8+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains.
* Experience with dashboarding and visualization tools (Tableau, Qlik, or similar).
* Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes.
Useful Experience
* Python or R for advanced analytics, automation, or experimentation support.
* Machine learning and Generative AI experience is a plus.
* Experience working with call centre and/or digital support KPIs preferred.
* Long contract
* Free breakfast
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Staffing and Recruiting
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