Job Description Our client is seeking a Multimodal Freight Pricing Specialist, in Birmingham, to take ownership of high-volume inbound pricing enquiries. The primary focus is pricing, with occasional support to operations as needed. Key Responsibilities: Confidently negotiate rates with suppliers, shipping lines and overseas partners/agents. Own the pricing inbox: triage, quote and follow up on 30–40 daily enquiries, ensuring speed, accuracy and strong conversion. Create timely quotations for import, export and cross-trade. Maintain, review and create tariffs with agreed customer rates; collaborate with the colleague who manages the pricing matrix. Collaborate with other departments to streamline pricing processes and implement pricing policies and procedures. Monitor market conditions and trends to develop competitive pricing strategies; identify new opportunities and ensure rate structures are in place. Build strong relationships with customers, suppliers, shipping lines and overseas partners/agents to strengthen the company profile. Offer consistently high levels of customer service; resolve pricing queries/complaints and escalate where necessary. Follow up all quotations, obtain valuable feedback, and track win/loss, margins and response times. Key Skills & Qualifications: Proven freight forwarding pricing/estimates experience. Operations background within forwarding and comfortable stepping into ops tasks when needed. Strong commercial acumen, accuracy and responsiveness in a fast-paced environment. Confident with Excel and freight systems; organised, detail-driven and customer-focused. Salary : £28,000 – £36,000 Hours 8.30am to 5.30pm If you have the relevant experience, then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.