Senior Sales Admin/PA
The Opportunity
This is a fantastic opportunity to join a thriving housebuilding business in a role that offers far more than traditional sales administration. You'll be at the heart of a fast-paced sales function, playing a key role in managing critical data that underpins customer journeys and business performance.
Alongside your core responsibility for sales administration, you'll gain valuable exposure supporting the Sales Director, giving you insight into senior-level operations and decision-making. It's an ideal role for someone looking to broaden their skill set, take on additional responsibility, and grow within a dynamic commercial environment.
What You'll Be Doing
Sales Administration
* Maintain and update sales data within internal systems with a strong focus on accuracy
* Generate customer correspondence, reports, and documents using system data
* Carry out thorough checks to ensure all information is correct before being issued
* Keep key records up to date, including plot trackers, pricing schedules, and reservations
* Produce weekly and monthly reports using Excel
* Support HR administration such as holidays, absence tracking, rotas, and onboarding (equipment, PPE, uniform)
* Work collaboratively with site sales teams to gather and verify information
* Identify and correct discrepancies across data, pricing, and plot availability
* Monitor and manage a shared inbox, responding to queries in a timely manner
* Process cancellations, refunds, and financial documentation
* Review and approve invoices while maintaining accurate financial records
PA Support to Sales Director
* Manage diary, meetings, and scheduling requirements
* Prepare presentations, reports, and internal updates
* Assist with general administrative tasks and coordination
* Support complaint handling where required
* Oversee document approvals (e.g. DocuSign), expenses, and invoicing for the sales team
What We're Looking For
* Proven experience in a sales administration or data-intensive administrative role
* Strong Excel capability (confident producing reports and handling data)
* Exceptional attention to detail and a commitment to accuracy
* Experience working with high volumes of information
* Ability to review, validate, and sense-check data
* Strong organisational skills with the ability to manage competing priorities
* Confident communicator who can liaise effectively with internal teams
Desirable Experience
* Experience within housebuilding or property sales
* Familiarity with CRM or sales systems
* Previous experience producing reports directly from system data
Personal Attributes
* Detail-driven with a methodical approach to work
* Takes pride in accuracy and ownership of tasks
* Proactive and able to work with minimal supervision
* Reliable and calm when working under pressure
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