Overview
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This is a hands on role managing the guest expectations and ensuring the standards of the brand are maintained. The Night Porter will be responsible for the Food & Beverage Department during the night, welcoming guests, keeping public areas immaculate, and preparing meeting and event spaces for the next day.
Responsibilities
* Welcome guests in a friendly and helpful manner and assist with luggage as needed.
* Keep public areas clean and prepare meeting and event spaces for the next day.
* Perform nightly Health and Safety audits and ensure brand standards are maintained.
* Assist guests with inquiries and coordinate with other hotel departments as required.
* Take responsibility for the Food & Beverage Department during the night shift.
Qualifications and experience
* Experience of working in a similar role is beneficial.
* Experience of night shift work is essential.
* Strong organisational skills and excellent communication abilities.
Employment details
* Role: Night Porter
* Pay: £12.50 Per Hour
* Contract type: Fixed Term Contract, Casual Hours
* Location: Dundee
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Hospitality
Work pattern and development
We are open 7 days a week, 365 days a year and offer flexibility in shifts and contracted hours. Career progression opportunities include Night Supervisory or Assistant Night Management roles. We offer nationally recognized apprenticeships and brand training to support career development.
Benefits and wellbeing
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £65 per night.
* Discounted Friends and Family Room Rate (50% off best available rate).
* 35% off dining in Brasseries and Bistros.
* Fully funded Apprenticeship programmes and ongoing learning.
* High Street discounts on various shops, experiences, and holidays.
* Cycle to work scheme with savings on bikes.
* Healthcare Cash Plans including dental, optical, medical and more (from £5 per month).
* Referral schemes up to £1500.
* Uniform provided.
* Wellness and National Campaign Days calendar to promote wellbeing activities.
* Wagestream for on-demand wages and financial wellbeing.
* Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast.
* Employee Assistance Programme – free, confidential advice 24/7 for you and your family.
EEO statement: Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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