Charismatic? A big people person? Then you would make a fantastic receptionist! Join our guest experience team and be the face and voice of John Fowler Holidays, ensuring our guests have an unforgettable experience every time. No experience? No worries! If you’ve got pockets full of passion, positivity, we’ll teach you all the skills you’ll need to succeed in your new role. What you will be doing Represent the guest experience, using feedback to improve service and drive performance Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally. Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing. Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience. Working days Saturday to Friday. Hours range from 9am - 10pm.