Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher's 15 operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible. The Digital Pathology Product Specialist EMEA is responsible for working collaboratively with the Digital Pathology Business Unit to review and maintain instrument quality reporting, serve as a Qualified Trainer for the products supported and provide 2nd level escalation support leading the activities and coordinating with other internal teams such as the Business Unit, within the remit of Digital Pathology product lines. Working with broad cross-functional teams across EMEA ensuring large complex implementations at direct & in-direct customers are achieved on time with maximum efficiency. In this role, you will have the opportunity to: Provide advanced remote and on-site escalation support of Digital Pathology products to the EMEA Selling Units, including leading the activities and coordinating with other internal teams such as Selling Unit (SU) 2nd Level Support and the Business Unit (BU) with the objectives of minimizing customer downtime and generating revenue opportunities, communicating trends and correct parts issues Support large complex implementations and customers within direct and in-direct regions. Provide proactive technical support through dissemination of technical memos, bulletins, and related information, as well as recurring Service Excellence calls including trends, upcoming changes, and sharing of best practices Work collaboratively with product management, R&D, manufacturing and other relevant BU departments to review and maintain instrument quality reporting. Proactively identify declining quality trends and develop potential countermeasures Responsible for working with key internal and external stakeholders to resolve issues, assisting with training and mentoring team members to improve overall performance of EMEA SU Service Organization The essential requirements of the job include: Field Service Engineering experience with an Associate degree OR equivalent technical work experience. Preferred knowledge of the diagnosis, repair, and maintenance of Leica Biosystems digital Pathology instruments. Time Management and productivity efficiency with service call handling Professional with strong technical acumen - analytical with the ability to understand complex system operation and troubleshooting Proficiency with test equipment used in field service support Travel, Motor Vehicle Record & Physical/Environment Requirements: Travel: Must be able to travel approximately 50% of the time, this will vary depending on requirements. Overnight travel will be required Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com .