Overview
As a senior Engagement Business Partner, you will play a pivotal role in supporting client-serving teams by ensuring the accurate and timely execution of all engagement lifecycle activities.
Key Responsibilities
* Serve as the Finance single point of contact for Engagement Partners and Managers, offering guidance and overseeing all aspects of the Opportunity Engagement Lifecycle (OEL).
* Oversee completion of OEL tasks by delegating to Centres of Excellence (CoEs) and monitoring progress to ensure timely delivery.
* Proactively manage financial and quality related risks across engagement portfolio, providing strategic advice to enhance compliance and revenue stability.
* Ensure compliance with service line specific policies and parameters.
* Support the annual external audit process.
* Manage a portfolio of client opportunities and engagements, acting as the Finance single point of contact for complex portfolios.
* Manage the professional development, coaching and upskilling of other EBPs.
* Oversee team resourcing, proactively tracking joiners, leavers and movers, and ensuring coverage of partner portfolios during leave or absence.
* Coordinate with client servers and CoEs to:
* Apply knowledge of service line specific OEL policies and guidelines to ensure compliance across the OEL lifecycle.
* Monitor and advise on risk assessment and compliance processes.
* Advise on pricing models and engagement budgets.
* Assess financial implications of engagement structures and budgets.
* Support and challenge the Estimate-to-Complete (ETC) processes and related financial updates.
* Support the portfolio's working capital activity.
* Provide challenge and best practice insights to client servers where required (e.g., optimal margin, pricing plans or engagement structures).
* Upskill and share knowledge with client servers on OEL best practice, standards and tools.
* Develop a diverse network of relationships across Finance and non-Finance stakeholders to provide holistic Finance support for Engagement Partners and to elevate queries beyond remit to other functional experts within Finance.
* Review CoE work for accuracy and take ownership of OEL tasks when urgent needs arise.
* Seek to understand client-server needs, demands and nuances of the specific Service Line to deepen insights and strategic thinking.
* Share best practices across the EBP group to drive consistency and excellence.
* Engage with CoE Managers to flag issues, trends or knowledge required for CoE upskilling.
* Provide subject matter expertise in delivering training on OEL best practices for CoEs.
* Support continuous improvement through identifying opportunities for innovation and automation.
* Deliver with pace ensuring activities are executed accurately in a fast-moving environment.
* Engage proactively with Engagement Partners to anticipate upcoming needs and ensure OEL requirements are met on time.
* Strong interpersonal skills with understanding of client server perspective and ability to build relationships.
* Confident communicator who can challenge constructively and influence outcomes.
* Excellent analytical and commercial acumen with high attention to detail.
* Take ownership of monthly activities, driving progress and proactively managing business outcomes to meet deadlines and performance targets.
* Quick learner with a proactive approach and eagerness to share knowledge with others.
* Ability to translate complex technical system language into business-relevant terms.
* Skilled listener with sound judgment and ability to elevate appropriately.
* Ability to lead others and support team development.
Qualifications
* Experience in a client-facing or finance-related role within a professional services or corporate environment.
* Experience managing stakeholders and delivering high-impact client service.
* Ability to lead others in hybrid and fast-paced environments.
* Work experience in fast-paced environments with a strong work ethic.
* Ability to build relationships with people at all levels within the firm.
* Proficiency in Microsoft Office tools (Word, Excel, Outlook, PowerPoint, SharePoint).
* Adaptability and resilience in fast-paced environments.
What we look for
Highly motivated, good communicators who can establish credibility with client servers and convey financial impacts in business language back to client servers. You will also need to be a team player who is not only looking to enhance their own career but recognises the value in strengthening the team.
Benefits
* Continuous learning: Access to EY's world-class learning offerings, on-the-job coaching, and structured development programmes.
* Success as defined by you: Define what success looks like for you and we’ll provide the tools and flexibility to help you achieve it.
* Transformative leadership: Gain insights, coaching and confidence to lead with purpose and impact.
* Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
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