Support and Inclusion Officer
Starting salary for this role is £32,061 (pro rata for part‑time colleagues). This role is within a well‑defined pay band and offers clear progression.
Key Responsibilities
- Work directly with customers experiencing homelessness, providing support and resources to secure settled housing (Relief team).
- Support customers in temporary accommodation after hospital discharge, working with specialist housing officers and hospital teams to reduce delayed discharges and repeat admissions (Hospital Discharge team).
- Assist care‑experienced young people and unaccompanied asylum‑seeking children to secure suitable housing; collaborate with BCP Children’s Social Care and CEYP teams, support accommodation planning, prevention and move‑on (CEYP team).
- Communicate effectively with customers and partner agencies, manage a caseload with competing demands.
- Collaborate with other teams and partner agencies to provide tailored support and maintain accommodation.
- Identify creative solutions to prevent and relieve homelessness.
Required Qualifications and Experience
- Awareness of homelessness and its root causes; ability to build rapport, exercise empathy and provide trauma‑informed support.
- Experience in this field desirable, but relevant attitude and behaviours will be considered.
- Fluent spoken English; this post is covered by Part7 of the Immigration Act (2016) and is not eligible for visa sponsorship.
- Right to work in the UK; a clean driving licence and access to a vehicle preferred.
- Applicants must complete a Disclosure & Barring Service Check.
Working Conditions
- Hybrid working opportunities and flexible working available.
- Part‑time contracts of 18.5 hours and full‑time contracts of 37 hours.
Equal Employment Opportunity
BCP Council is committed to safeguarding and promoting community welfare. The Council requires all applicants to share this commitment. Applicants with previous applications to this post need not apply again.
