Are you a hard-working, reliable, and experienced facilities professional with a strong understanding of cleaning and a commitment to achieving high standards?
thefutureworks are looking for a dedicated Campus Services Officer's to join the team in Scarbrough, helping to ensure our campus remains a safe, clean, and welcoming environment for students, staff, and visitors.
This is a fantastic opportunity for someone who takes pride in maintaining high standards, thrives in a supervisory role, and enjoys a varied, hands-on position that combines team leadership with day-to-day operational responsibilities.
Reporting to the Senior Campus Services Manager, you will:
* Supervise a team of Cleaners.
* Manage daily cleaning operations, ensuring work is carried out efficiently, to schedule, and to the highest quality.
* Be responsible for maintaining health, safety, hygiene, and customer service standards across your areas of responsibility.
* Provide support for low-level maintenance, including minor repairs, routine inspections, and assistance with Planned Preventative Maintenance (PPM) tasks in collaboration with the Campus Support Technician.
Key Responsibilities:
* Supervise, support, and motivate a team of Cleaners to meet service standards.
* Organise rotas, manage workloads, and monitor staff attendance.
* Conduct cleaning audits and report on standards.
* Perform and oversee deep cleaning duties using appropriate materials and equipment.
* Support health and safety practices, including COSHH, manual handling, and infection control.
* Assist in staff training and ensure team compliance with policies and procedures.
* Monitor and maintain stock levels, cleanliness of storage areas, and safe use of equipment.
* Handle waste disposal in line with university procedures.
* Deliver excellent customer service to enhance student and staff experience.
* Carry out basic maintenance and assist with compliance-related tasks as needed.
What we're looking for:
* Proven experience in a cleaning supervisory.
* Sound knowledge of hygiene standards, health and safety regulations, and infection control.
* Practical experience with minor maintenance tasks is desirable.
* Proficiency in Microsoft Office and confidence in both written and verbal communication.
* Ability to work independently and as part of a team, with a proactive, can-do attitude.
* Flexible approach to working hours and responsibilities.
* Excellent customer service.
Additional Information:
* Hours: 37.5 hours per week
Working Pattern: 08:00 - 16:30 Mon - Fri (5/7) Occasional Saturday working