Responsibilities
* Support the store manager in driving overall store performance by managing and developing your team, demonstrating Monsoon Accessorize values and ensuring an exceptional customer experience.
* Generate profit by exceeding KPIs, maintaining P&L and controllable costs within budget, and maximizing local market opportunities.
* Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
* Maximise commercial opportunities to drive sales, implementing Visual Merchandising and Window Guidelines to a high standard.
* Be flexible in your approach, supporting other stores and team members to achieve common goals.
* Ensure an inclusive environment, promoting equality and kindness with your team.
Qualifications and Skills
* Customer focused, enthusiastic, with integrity and a drive for success.
* Proven track record of managing a successful retail store, delivering excellence in customer service both personally and through your team.
* Passionate, resilient, with a can‑do attitude.
* Creative approach, supporting the store and developing the team to reach full potential.
* Excellent open and effective communication skills.
* Solution driven, capable of making business‑beneficial decisions with ownership and responsibility.
Benefits
* A competitive salary and exciting bonus scheme.
* Staff uniform allowance.
* Generous staff discounts across Accessorize, Monsoon, and Monsoon Children'swear.
* Additional day's holiday to celebrate your birthday.
We are committed to creating a diverse and inclusive workforce and an environment where every individual's unique contribution is valued and respected. Monsoon Accessorize is an equal opportunity employer. We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief. Flexible working requests will be considered for all roles unless operational requirements prevent otherwise.
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