At Mountbatten, we believe that every person deserves dignity, compassion, andexceptional care at the end of life. We are seeking a passionate and visionary individualto manage our Community Services and lead our dedicated team in deliveringMountbatten's end-of-life strategy for patients and their families.
As our CommunityTeam Lead, you will:
Drivequality care and ensureexcellent patient and carer experiences through your advanced clinicalknowledge and leadership.
Inspireand innovate your team todevelop best practice, as well as smart and effective ways of working, which helpsto achieve the vision and aims of Mountbatten.
Builda supportive and caring team culture whichrecognises the challenges of 24/7 service provision and ensures the wellbeingof your team while delivering consistently high-quality care for patients.
Leadwith impact manage resourceseffectively and ensure excellence within agreed resources, working with otherMountbatten teams and external partners to help meet the needs of patients.
Liveour values be a role modelfor Mountbatten's ethos of compassion and respect.
Main duties of the job
You will provideprofessional guidance and motivation to your team, empowering individuals tobuild resilience and thrive in a specialist palliative care environment.
Collaboration is key. You will forge strong partnerships with providers in thelocal health and social care sector, ensuring seamless, holistic support forthose who need it most.
This role offers flexibility, variety, and the chanceto work alongside some of the most committed professionals in healthcare.
Someweekend, occasional nights, and bank holiday shifts are part of the rota, withallowances provided.
Ifyou are ready for a new challenge and wish to make a lasting impact on thefuture of palliative care, we would love to hear from you.
INTERVIEWS TO BE HELD 5TH FEBRUARY 2026
About us
At Mountbatten making our employees feel valued is as important to us as making sure that our patients are safe. We are looking for people that live our values to help us make a difference to the thousands of patients and their families who come to us for help and support every year.
Our vision at Mountbatten is of a world where all dying people and those close to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Job responsibilities
Key Responsibilities:
Toinfluence the care of patients and carers with palliative and end of life careneeds either directly or indirectly using advanced clinical knowledge and bestevidence based practices.
Tobe involved and work in close liaison with other appropriate multidisciplinaryteams and agencies within and outside Mountbatten.
Todevelop effective links and promote good relationships with other hospices,community services, social services, voluntary sector, and private sector.
To supportthe team to develop highly specialist knowledge and expertise on pain andsymptom management, other physical symptoms, psychological, social andspiritual support.
Providestrong, compassionate, professional leadership, supervision, and guidance tothe team.
To incorporatea range of strategies to motivate and empower both individuals and the team totake responsibility for building personal resilience to address challenges ofworking within a specialist palliative care environment.
Activelyparticipates in multi-professional meetings, acting as patient advocate andrepresents nursing views
To actwithin and support the development and implementation of approved guidelines,processes and polices of the Mountbatten Group
Tomaintain own professional registration complying with the professionalstandards and identify own development needs.
Tohave a proactive approach to self-development, actively assessing owneducation/training/development needs in relation to the role and utilisingappropriate resources to meet these needs.
Toensure that education and training needs for staff in the community team areidentified through the annual appraisal process.
Toensure staff within the team receive regular support via 1:1s and teammeetings
Topromote a culture in the team of support through clinical supervisionopportunities
Leadon agreed projects and development of patient services within the community andwider hospice services, ensure the community nursing team remains an integralpart of the development of the whole clinical service.
Communication andRelationships
Ableto communicate effectively using skills of sensitivity, diplomacy, negotiation,and motivation within multiple complex settings
Ableto build and maintain therapeutic working relationships in order to enhancespecialist palliative care provision
Acts as a role model demonstrating high standards ofcare and providing clinical leadership to others
Ensurethe Consultant Nurse/Director of Nursing is informed of any significant changesin the day to day running of thelocality team
Evidences compassionate leadership and upholdsMountbatten Values
Acts as a role model for excellent advancedcommunication skills and expertise
Works across professional boundaries using creativereasoning and problem-solving
Demonstrates skillsin conflict resolution and competent negotiation skills when dealingwith difficult orchallenging situations
Topromote safeguarding awareness and responsiveness within the community team,championing safeguarding as everyone's responsibility.
Analysis and Judgement
Advancedlevels of clinical decision-making through specialist assessment andinterpretation of clinical information to support patients/carers who havecomplex or rapidly changing physical symptoms, emotional or practical needs.
Demonstrateability to challenge behaviour and practices, being proactive in using riskassessment and incident reporting.
Tomonitor service delivery data to ensure all patients and families are receivingtimely and appropriate care
Clinical Practice and Development
Tosupport the community team to deliver services in times of need, for example,staff shortages.
Tosupport individual colleagues in delivering care from a supervision,mentorship, development perspective
Toensure the community service is delivered equitably
Toreview and develop service delivery to meet changing patient needs and respondto challenges in the wider health and social care world.
Toensure service delivery upholds Mountbatten's reputation
Please refer to the attached Job Description, which includesthe Person Specification, for the full duties of this rewarding role with ushere at Mountbatten.
Person Specification
Other
* Use of a vehicle, with insurance for business purposes
* Physically fit and able to carry out any manual handling tasks associated with the role
* Be prepared to assist with Mountbatten Groups fundraising
* Support and adopting of Mountbatten Groups Values
Experience
* Experience of working collaboratively within multidisciplinary teams and the ability to form good working relationships at all levels including volunteers
* Experience of dealing with vulnerable adults in a care setting
* Experience of working in a hospice or providing end of life care within a community care setting
* Experience of working in a person centred/personal outcomes approach
* Relevant post registration experience, at Band 7 or above, in cancer, palliative care or a related speciality
* Experience of teaching/mentoring
* Leadership and management experience within a Hospital/Hosp or Care setting
* Experience of audit and research
Skills
* Excellent influencing and interpersonal skills with people at all levels, internally and externally
* Skills in negotiating, problem solving and report writing
* Leadership skills and management experience at Band 6 or above. Can inspire others by leadership behaviours
* A high level of
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