Are you an experienced Key Account Manager looking to step into a role where you can truly make an impact? If you’ve spent the last 2–3 years managing multiple client accounts, building relationships, and keeping things running seamlessly behind the scenes – this could be your next great move. We’re hiring for a growing, people-focused business that values service over sales tactics and long-term partnerships over quick wins. As an Account Manager, you’ll be joining at an exciting point in their expansion, working closely with the Business Development Manager to deliver outstanding client support and help drive retention and growth. What You’ll Be Doing As a Key Account Manager, you’ll become the go-to contact for your clients, making sure they feel supported, informed, and well looked after. Your role will involve: * Managing a portfolio of active client accounts, each with unique needs and expectations * Building long-term relationships through regular communication and check-ins * Leading on new client onboarding and ensuring a seamless transition * Handling incoming queries efficiently and professionally * Identifying opportunities for account growth, upgrades, and added services * Supporting the BDM in putting together tailored proposals and development plans * Monitoring service delivery and ensuring clients are getting the best from the business * Keeping accurate, up-to-date records across the CRM and internal systems What You’ll Bring This Key Account Manager role is perfect for someone with: * 2–3 years’ experience in an account management, customer success, or key account role * A confident and professional communication style – written and verbal * The ability to manage multiple client relationships and competing priorities * Strong organisational skills and great attention to detail * A proactive approach – you don’t just respond, you anticipate and deliver What You’ll Get in Return * Early finish every Friday – because work-life balance matters * A welcoming, collaborative team environment with lots of support * Training and mentoring to help you succeed and grow in the role * Real opportunities to progress as the company continues to scale * A varied, engaging workload that allows you to build real client partnerships If you're a capable Key Account Manager ready to take your next step in a supportive, fast-growing business, we’d love to hear from you. This is a chance to join a team that truly values its people, rewards initiative, and puts clients at the centre of everything. Apply now or get in touch for more information! If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us