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Key account manager

Basingstoke
Permanent
Odin Careers Ltd
Key account manager
Posted: 2h ago
Offer description

Are you an experienced Key Account Manager looking to step into a role where you can truly make an impact? If you’ve spent the last 2–3 years managing multiple client accounts, building relationships, and keeping things running seamlessly behind the scenes – this could be your next great move. We’re hiring for a growing, people-focused business that values service over sales tactics and long-term partnerships over quick wins. As an Account Manager, you’ll be joining at an exciting point in their expansion, working closely with the Business Development Manager to deliver outstanding client support and help drive retention and growth. What You’ll Be Doing As a Key Account Manager, you’ll become the go-to contact for your clients, making sure they feel supported, informed, and well looked after. Your role will involve: * Managing a portfolio of active client accounts, each with unique needs and expectations * Building long-term relationships through regular communication and check-ins * Leading on new client onboarding and ensuring a seamless transition * Handling incoming queries efficiently and professionally * Identifying opportunities for account growth, upgrades, and added services * Supporting the BDM in putting together tailored proposals and development plans * Monitoring service delivery and ensuring clients are getting the best from the business * Keepi...

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