Job Description
Role purpose and overview
We are seeking a highly organised and detail-oriented Research Operations Manager to support our product testing initiatives.
This role will focus on two key areas:
* Operational leadership: managing and improving product testing logistics and workflows, ensuring efficiency, accuracy, and timely delivery across all testing phases
* Data governance: supporting quantitative data management processes, ensuring high data quality, compliance, and effective use of insights to support product and research teams
This position is ideal for someone who thrives in a fast-paced environment, is data-savvy, and enjoys operational coordination in support of product development and research.
You will have the opportunity to work on innovative initiatives in a fast-paced, cross-functional environment within a newspaper setting. This role will allow you to gain exposure to the complete product testing cycle, alongside analysing UK-specific consumer trends.
Key responsibilities
Operational Management
1. Lead and manage the day-to-day operations of product testing, including planning, packaging, shipping, and tracking of test units across internal teams and external testers
2. Manage and track product inventory across internal and external storage locations to ensure availabili...