Aftersales Manager - Bury St Edmunds
An Exciting Leadership Role in Aftersales
A fantastic opportunity has arisen for an experienced and motivated Aftersales Manager to lead a busy service and workshop operation in Bury St Edmunds. This role is ideal for someone who thrives in a customer-focused environment and is passionate about delivering excellence across all areas of aftersales.
Key Responsibilities:
* Oversee daily operations of the workshop and service department
* Lead, support, and develop a team of Technicians and Service Advisors
* Ensure all vehicle servicing and repairs are completed to a high standard
* Maintain strong customer communication and satisfaction
* Efficiently allocate work based on technician capabilities
* Monitor service documentation for accuracy and compliance
* Support training and performance development across the team
* Ensure vehicles are returned to customers clean, valeted, and in top condition
What's On Offer:
1. Competitive salary with performance-related bonus
2. 30 days annual leave (including bank holidays)
3. Access to a ...